- Why Do I Have To Validate My Mobile Number?
We Need A Valid Contact Number To Reach You If The Delivery Personnel Needs Further Directions. So Please Make Sure That You Have Access To The Mobile Number You Are Registering To Complete The Validation Process Successfully. NOTE: You May Visit Our Privacy Policy Page To Read More About How We Handle Your Personal Details.
- Can I Place An Order Without Registering For An Account?
You Can Indeed Place An Order Without Registering For An Account.
- Which Areas Do You Deliver To?
All around the world
- What Is The Usual Delivery Time?
24 Hours to 48 Hours (Delivery time will differ if it is outside United Arab Emirates)
- Can I Track My Delivery/Order?
You Will Receive An SMS Once Your Order Is Placed.
- Who Can Receive My Order?
Anyone Available At The Given Delivery Address Can Receive Your Order.
- What Happens If I Miss A Delivery?
If No One Is At Home When Your Delivery Arrives, The Delivery Personnel Will Try To Reach You By Phone. If He Fails To Get Hold Of You, He Will Leave. Please Contact Us To Reschedule Your Delivery. NOTE: We Cannot Guarantee That The Delivery Personnel Will Be Able To Return Back On The Same Day.
- I Haven't Received My Order.
If Your Estimated Delivery Time Has Passed And You Still Haven’t Received Your Order, Call Us. Please Have Your Tracking Number Ready.
- An Item(S) Is Missing From My Order.
Please Contact Us. - Have The Order Number, Product Name For the Missing Item(S), We Will Work As Diligently As Possible To Resolve Your Problem.
- I Am Not Satisfied With An Item(S) In My Order.
As Soon As You Discover A Quality Problem/Damage With Any Of The Items (S), Please Contact Us. Have Your Order Number, Product Name.
- How Can I Edit My Order After I Have Placed It?
Please Contact Us. Have Your Order Number Ready.
- How Do I Use A Promotional Code?
To Use A Promotional Code On The Website, Please Follow The Steps Below: Add Item(S) To Your Shopping Cart, Confirm Your Items On The “Check Out” Page, Click On “Add Coupon” And Enter the Coupon Code. Click Apply To Get Your Discount. NOTE: Terms And Conditions May Vary For Discounted And Promo Codes, So Make Sure You Check Them Out When You Get The Code.
- Can I Use More Than One Promotional Code On My Order?
A Single Promotional Code Cannot Be Used In Conjunction With Any Other Promotional Code(S) Or Offer(S), And Should Be Used By The Date Issued, If Applicable.
- How Do I Check Out?
When You Are Done Adding Items To Your Shopping Cart, Go To the “Shopping Cart” Icon, Click On The 'Checkout' Button. Follow The Steps Until You Receive The Order Confirmation And The Email Summary Of Your Order
